Employee Onboarding

Whether you're a new executive or looking to refine your leadership approach, this guidebook packed with actionable insights will help you:

• Adopt a "First Team" mindset
• Manage competing priorities across your department and the broader organization
• Maximize your influence as an executive

Download the free PDF now to elevate your executive leadership!

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Inspired by a joint conversation with Jevan Soo Lenox, CPO at Stitch Fix and Michelle Wagner, CEO at Mindstrong, Jess shares what makes a CEO-CPO relationship successful, how to know when it’s not working, and how to fix it.

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The Art of Employee Retention:

💸 Why to avoid throwing money at the problem

🌟 How to identify your high impact talent

⚒ Steps to strategic retention

🌶 Spicy sneak peek: "Unintuitively, don’t put people first. Focus on business needs first."

A collaboration with the insightful and delightful Tanja Nitschke.

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Insightful follow-up to the Hottest Hypergrowth Hire article 3 years later. Take a look at CPO market supply and demand, and get tips on how to strengthen your CPO search.

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Anxiety surrounding artificial intelligence abounds, but as a former Chief People Officer, Jess can’t stop envisioning the various ways AI stands to enhance the workplace.

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Workflow's Jennifer Kim and I unpack the effectiveness of the Wartime CEO mindset. Jennifer Kim is known for her spicy takes in the People space and prolific content. I've been following her for nearly a decade since her time as Lever's Head of People, and I was honored to be her first guest for her Safe for Work newsletter.

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The 2018 piece that put Jess on the People thought leadeship radar.

The demand for Chief People Officers at fast-growing VC-backed companies has never been higher. The supply and demand factors at play explain why the market is so tight. And learn what companies can do to better prepare for finding a People Leader.

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Terminating employees is a difficult, but essential part of the HR role. It requires courage, empathy, and careful planning.

Jess and Ethena’s VP People Melanie Naranjo dive into this tricky topic.

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Checklist of what to do pre-, post-, and during a live termination discussion.

Laura del Becarro, founder of Sora.co (one of the companies Jess Yuen advises) shares her learnings about culture - many she learned from Jess!

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It's hard to go and it's hard to stay. For those managing layoffs and the aftermath, tips for leaders on caring for those who stay:

⛑ work on psychological safety

📢 be honest about the current state

🤲 stay open to people’s feelings, they’ll have lots of them

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Ethena’s VP of People Melanie Naranjo was joined by Jessica Yuen (former Head of People at Gusto) and Beth Axelrod (former Global Head of Employee Experience at AirBnB) to talk about best hiring practices from Startup to Global Enterprise.

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Change is not coming fast enough when it comes to corporate boards (spoiler alert: it’s moving at ~1% per year). Dig into the current state of board diversity and the tactical things businesses can do to pick up the pace.

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The transition to becoming a manager is often a bumpy one. What makes a successful individual contributor (IC) can sometimes make a terrible manager. It’s not surprising that after transitioning to manager, the next step can be even tougher and less supported. So how can you smooth the often bumpy road to managing managers?

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The story and philosophy behind one of Gusto’s most definitive culture decisions: no titles. Any major people related decision, even the ones most aligned with values, comes with benefits and challenges. Uncover how we approached this one.

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HR technology is a double-edged sword that promises efficiencies, but can also be a minefield of challenges and changes. Many tools seem shiny and oh-so-promising. So, what can you do proactively in anticipation of these challenges?

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The job market is on fire, which has companies sweating over compensation. While survey data can be a useful input, balance your approach with other powerful data at your disposal.

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A growing body of research supports the idea that reading is good for you, and in my experience, it can be good for your company, too.

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Jess discusses with John K. Anderson of Allegis Partners how she believes people operations can truly make an impact particularly when it comes to developing and amplifying an organization’s culture.

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In this Sept 2020 episode, Jess shares the most important elements of an early talent machine, as well when to push back on hiring plans in service of future scale.

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In this episode of Reimagining Company Culture, AllVoices’ chats with Jess. Tune in to learn Jess’ thoughts on where the onboarding process starts for new team members, the career path for executives, the definition of culture, measuring accountability, and more!

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Check out additional articles Jess authored on culture and workplace for Quartz at Work.

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In 2016, Jess spoke with Gusto’s parents about how kids and startup life fit together.

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In the height of the Covid-19 pandemic, Founders Circle invited SVB and Jess to share about how to support parents and caretakers.

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As organizations navigate return to the office, retention rates are suffering and questions reign on how to create an equitable workplace. One HR leader has found a compelling solution.

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Onboarding is the most leveraged time in an employee’s experience. It can impact engagement, retention, and trajectory of a hire. In this course, learn how to make onboarding a competitive advantage for your company.

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